Digital loyalty card for businesses Turn one-off visitors
into customers who
keep coming back.
Fidelo helps shops run their own digital loyalty programme, reward their customers and stay in touch with them simply.
Get in touch- 7 days free
- Monthly, no commitment
- We set it up with you
HOW DOES IT WORK?
Building loyalty does not have to be complicated.
-
01
Your customer scans
They scan your shop's QR code and reach your loyalty programme straight away.
-
02
They add their card
Your shop's loyalty card is added to their phone in seconds, with no personal details.
-
03
You keep them coming back
On every visit you record their stamp, move their reward along and stay in touch through your campaigns.
THE CUSTOMER SIDE
A loyalty card that is always within reach.
Your customers see everything that matters about your programme right there: how many visits they have made, how close the next reward is, their last visit and their member QR. No paper card to forget or lose.
- Your logo and name
- Stamps and progress
- The next reward
- Last visit
- Their member QR
Works with Apple Wallet and Google Wallet.
FEATURES FOR SHOP OWNERS
Everything you need to run your programme.
-
Build your programme
Choose your reward and how many visits it takes, then make the card your own with your logo, your colours and your identity.
-
Follow your activity
See your cards issued, active cards, stamps given, rewards claimed and everything your programme has done recently.
-
Talk to your customers
Send campaigns as notifications to everyone holding your card.
-
Manage your team
Pair up to 5 phones or tablets with your shop to record visits.
-
Stay in control
Read your history, manage your devices, change your programme and step in on a card by hand whenever you need to.
WHY FIDELO?
Loyalty designed to actually get used.
-
Easy for your customers
Joining your programme takes no more than a few seconds.
-
No personal details asked
No name, no phone number, no email to create the card.
-
Easy for your team
A phone or a tablet is all it takes to record visits.
-
A relationship that outlasts the visit
Fidelo campaigns let you stay present with your customers.
WHICH SHOPS IS IT FOR?
Built for the shops customers come back to.
- Salons & barbershops
- Beauty studios
- Restaurants
- Bakeries
- Spas
- Hammams
- Wellness centres
- Car washes
- Padel clubs
- And plenty more…
Does your business run on regulars? Fidelo can help.
PRICING
Two plans, the same features.
No commitment
449 DH incl. tax
/ month / location
Maximum flexibility, cancel before any renewal date.
- 7 days free after activation
- Paid monthly, renewed automatically
- Cancel any time before the next renewal date
- Access until the end of the paid month, no prorated refund
6-month commitment
2,400 DH incl. tax
/ 6 months / location
6-month commitment, paid in one go.
- 7 days free after activation, then 6 paid months
- Paid in one go before activation
- Firm commitment, no refund if you leave early
- No automatic renewal, at the end you choose your plan at the price then in force
Included in both plans
- Loyalty programme made your own
- Unlimited customer cards
- Unlimited scans
- Campaigns and notifications included
- Up to 5 paired devices
- Your shop's QR code provided
- Setup and configuration with you
- Training included
- Support included
Running more than one location? Get in touch for an offer that fits.
OUR STORY
Fidelo was born out of shopkeeping.
We grew up as the children of shopkeepers, alongside the people who keep their shops alive day after day. One problem kept coming up: getting a customer through the door a first time is hard, and getting them to come back is just as hard. We built Fidelo on one simple conviction: loyalty has to be easy for the shopkeeper to set up and natural for the customer to use. Fidelo is a French-Moroccan startup, built to help Moroccan shops form longer-lasting relationships with their customers.
FAQ
Your questions, our answers.
Do my customers have to download an app?
No. The card is added straight into Apple Wallet or Google Wallet, which are already on their phone. There is nothing to install and nothing to create.
Do they have to hand over personal details?
No. No name, no phone number, no email. A scan is all it takes to create the card, and that is a large part of why your customers say yes.
Can I set the programme up my own way?
Yes. You choose your reward, how many visits it takes, your colours and your logo. One change updates every customer's card.
Can I reach my customers?
Yes. Your campaigns arrive as notifications for everyone holding your card, with no contact list to maintain.
What equipment do I need?
A phone or a tablet is enough to record visits, together with your shop's QR code, which we provide. We set it up with you.
What is the difference between the two plans?
The commitment and the price. The no-commitment plan costs 449 DH a month including tax and can be cancelled before any renewal date. The 6-month plan costs 2,400 DH including tax, paid in one go before activation, with a firm commitment and no automatic renewal. The features are the same, and both start with 7 days free.
CONTACT
Let's talk about your loyalty programme.
Leave us your details and our team will get back to you to talk through your business and show you how it works.
Thank you, your request is on its way. Our team will come back to you shortly.
That did not send.